Privacy Policy

Castro Group is committed to protect and respect the privacy of users of the website

Since 25th May 2018, in all Member States of the European Union, of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Regulation on Protection Data – RGPD), it is necessary to share the Institute’s Personal Data Treatment Policy, which underlies Castro Group’s commitment to respect the rules of protection of personal data.

The present Policy thus establishes the basis on which any personal data obtained or provided by the respective owners is processed on this website. The term “personal data”, as used in this Policy, refers to certain information such as the name, e-mail address, address, telephone number, or any other information that can be used to identify the holder. To browse the public areas of this website, it is not necessary to provide personal information.



By registering on this website and/or providing any personal data, the data owner is giving his/her explicit consent so that the personal data submitted can be processed for the purposes and under the terms described in this Policy and in accordance with the laws and regulations related to personal data.


Processing of personal data

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, using automated resources, whether or not (collection, registration, organization, structuring, conservation, adaptation, recovery, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction).

Some of the personal data is mandatory to provide the service and/or information in question. The provision of incorrect or inaccurate data belongs to the user’s responsibility.


Responsible for data processing

This website is the exclusive property of Castro Group, SGPS, S.A., headquartered at Avenida 31 de Janeiro, Nº 307 4715-052, Braga. This is the entity responsible for the processing of personal data obtained or provided on the website The contact can also be made through the email address:


Purposes of the collection of personal data

Personal data collected on the website are processed in the following possible areas: management of the contractual relationship, provision of contracted services and for information actions, marketing, among other purposes

Personal data may also be processed to answer questions, suggestions, or complaints submitted by the respective owner.


Rights of holders of personal data

Under the terms and for the purposes of the provisions of articles 13 to 22 of the GDPR, Castro Group informs that any data in its possession can be consulted, limited in its treatment, rectified (for inaccuracy, inaccuracy, or incompleteness) by the respective holder and, in case the treatment is based on consent, the holder also has the right to request the deletion of data whose treatment does not fit in one of the situations of lawfulness provided for in article 6, paragraph 1, points b) to f) of the GDPR.

It further informs that, in cases where the treatment depends on consent, the data subject has the right to withdraw his consent at any time. The withdrawal of consent does not compromise the lawfulness of the treatment carried out based on the consent previously given.

The data subject is also entitled to oppose the continuation of the processing of his personal data, to be informed, on request, about the purposes of the processing, the categories of data involved, the identity of the recipients to whom they have been disclosed, and the period of retention of your personal data, as well as to receive the personal data that concerns you and that you have provided and send them to another controller (“data portability”).


Communication and transfer of personal data

Personal data may be made available to courts and other competent authorities, in strict compliance with the provisions of the law, namely when they are necessary for the resolution of disputes and for activities related to the protection of public security, defense, and security of the State and prevention, investigation or detection of criminal offenses.


Retention of personal data

The period of time during which personal data is stored and preserved varies according to the purpose for which the information is processed.

Castro Group retains personal data only for as long as is necessary to achieve the purpose for which it was provided or to fulfill any contractual or legal obligations to which it is attached


Changes to this policy

Castro Group reserves the right, at any time, to make readjustments or changes to this Policy on the Processing of Personal Data, publishing such changes in its own means of disclosure.